Terms of Service
Effective Date: 9/5/2025
1. Acceptance of Terms
By accessing and using this website and engaging with our parent and life coaching services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Provided
We provide parent coaching and life coaching services designed to support personal growth, parenting skills development, and life enhancement. Our services include:
- One-on-one coaching sessions
- Group coaching programs
- Educational resources and materials
- Online courses and workshops
3. Nature of Coaching Relationship
Important Disclaimer: Coaching is not therapy, counseling, or medical treatment. Our coaching services are designed to help you achieve personal and parenting goals through guidance, support, and accountability. We do not diagnose, treat, or cure any mental health conditions. If you require therapeutic intervention, we recommend consulting with a licensed mental health professional.
4. Client Responsibilities
- Arrive on time for scheduled sessions
- Provide accurate information about your situation and goals
- Actively participate in the coaching process
- Complete agreed-upon actions between sessions
- Maintain confidentiality regarding other clients you may encounter in group settings
5. Professional Boundaries
- Sessions are conducted in a professional environment
- Physical contact is limited to appropriate greetings
- Personal relationships outside of coaching are not permitted
- All communication should occur through official channels
6. Cancellation and Rescheduling
- 24-hour notice required for session cancellations
- Sessions cancelled with less than 24 hours notice may be charged in full
- Emergency situations will be considered on a case-by-case basis
- Rescheduling is subject to coach availability
7. Limitation of Liability
Our coaching services are provided “as is” without warranties. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website.
8. Intellectual Property
All materials, resources, and content provided during coaching sessions remain our intellectual property unless otherwise specified. Clients may not reproduce, distribute, or sell these materials without written permission.
9. Governing Law
These terms are governed by the laws of [Your State/Country]. Any disputes will be resolved through [mediation/arbitration/court system] in [Your Jurisdiction].
Privacy Policy
Effective Date: [Insert Date]
1. Information We Collect
Personal Information:
- Name, email address, phone number
- Demographic information relevant to coaching
- Session notes and progress records
- Payment and billing information
Automatically Collected Information:
- Website usage data through cookies
- IP address and browser information
- Pages visited and time spent on site
2. How We Use Your Information
- Provide coaching services and support
- Schedule and manage appointments
- Process payments
- Send service-related communications
- Improve our services and website
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With service providers who assist in our operations (under confidentiality agreements)
4. Confidentiality in Coaching
All information shared during coaching sessions is kept strictly confidential, except in cases where:
- You provide written consent to share
- There is imminent danger to yourself or others
- Legal requirements mandate disclosure
- Child abuse or neglect is suspected
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure data storage systems
- Encrypted communications
- Limited access to personal information
- Regular security assessments
6. Cookies and Tracking
Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
8. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Session records are typically kept for [specify timeframe, e.g., 7 years] after the conclusion of services.
9. Contact Information
For privacy-related questions or requests, contact us at: [Your Email Address] [Your Phone Number] [Your Mailing Address]
Refund Policy
Effective Date: [Insert Date]
1. No Refund Policy
ALL SALES ARE FINAL. We operate a strict no-refund policy for all coaching services, programs, packages, and digital products. By purchasing our services, you acknowledge and agree that no refunds will be provided under any circumstances.
2. Individual Coaching Sessions
- All payments for individual coaching sessions are non-refundable
- This includes single sessions and session packages
- Payment is due at the time of booking and is final
3. Coaching Programs and Packages
- All coaching programs, whether individual or group-based, are non-refundable
- Multi-session packages are non-refundable once purchased
- Group coaching programs are non-refundable regardless of attendance
4. Digital Products and Courses
- All digital products, online courses, and downloadable materials are non-refundable
- Access to digital content constitutes delivery of the product
- No refunds will be provided for change of mind or dissatisfaction
5. Cancellation vs. Refund
Important Distinction:
- You may cancel or reschedule sessions according to our cancellation policy
- Cancellation does not entitle you to a refund
- Missed sessions or no-shows are not refundable
- Unused sessions in packages do not qualify for refunds
6. No Exceptional Circumstances
No refunds will be provided. We encourage clients to carefully consider their commitment before purchasing.
7. Service Modifications
If we need to modify or discontinue services:
- We will work with you to provide alternative arrangements when possible
- Service credits may be offered for future use
- No monetary refunds will be issued
8. Payment Disputes
If you believe you have been charged incorrectly due to a billing error:
- Contact us immediately to investigate
- We will correct genuine billing errors
- This does not constitute a refund policy exception
9. Acknowledgment Required
By purchasing our services, you explicitly acknowledge that:
- You understand this no-refund policy
- You have read and agree to these terms
- You are making an informed purchasing decision
- You accept full responsibility for your purchase
10. Questions About This Policy
If you have questions about our no-refund policy, please contact us BEFORE making a purchase. Email: latifah@latifahajet.com Subject Line: “Refund Policy Question”
Remember: All sales are final. Please purchase thoughtfully.
Note: These policies are subject to change. Clients will be notified of any significant changes via email or website notification. Continued use of services after changes constitutes acceptance of new terms.
Last Updated: 9/5/2025
Contact Information: THE LATIFAH AJETUNMOBI LLC latifah@latifahajet.com +16013003849 www.latifahajet.com